F.A.Q

Q1. Do you have any MOQ for each order?

A: Our MOQ is 100pcs each item for the first order with wholesale price to support the new clients.

 

Q2. How to proceed an order for the bird toys?

Firstly . Let us know your requirements or we can also offer our e-catalogue for your chosen.

Secondly. We quote according to your requirements or our suggestions.

Thirdly . You confirms the samples and effect payment by TT, PayPal, Western union for formal order.

Fourthly. We arrange the production as soon as we get the payment.

 

Q3.Do you offer guarantee for the products?

A: Yes, we offer shipping and quantity warranty when you placing order. You can feedback to us in one month 

    when you got the cargo.

 

Q4.How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly, during the guarantee period, we will send new replacement bird toys with new order . For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

 

Our Service:

1. Your inquiry related to our products or prices will be replied in 24 hours.

2. Well-trained and experienced staff to answer all your inquiries in fluent English.

3. OEM&ODM, we can help you to design and put into product.

4. Protection of your sales area, ideas of design and all your private information.

5.Samples can be offered in 7 working days.